NSW Health Care Complaints Commission

Service Description

The Commission acts to protect public health and safety by dealing with complaints and concerns about health service providers and practices in NSW. Assistance is available to resolve or assist in resolution of complaints, investigate serious matters regarding public health and safety, and to prosecute serious when warranted. Complaints may be lodged online.

Alternate Names: The Office of Health Care Complaints Commission

Hours of Operation

Mon-Fri: 9am-5pm


Referral System

Not required

Service Fees


Languages (other than English)

Interpreter Services available

Disability Access

Yes. Ramp

Organisational Information

Area Served


Parent Organisation

NSW Government

Postal Address

Locked Mail Bag 18

Strawberry Hills



Other Information

Volunteering Opportunities


Last Updated: 4 February 2021