NSW Health Care Complaints Commission
Service Description
The Commission acts to protect public health and safety by managing complaints and concerns about health service providers and facilities in NSW. It can assist in resolving complaints, investigate serious matters that may pose a risk to public health and safety, and prosecute serious matters where appropriate. Complaints can be lodged online.
Alternate Names: The Office of Health Care Complaints Commission
Level 12, 323 Castlereagh St
Sydney, NSW, 2000
Hours of Operation
Mon-Fri: 9am-5pm
Accessibility
Referral System
Not required
Service Fees
No
Languages (other than English)
Our website supports content translation into many languages.
Disability Access
Yes. Ramps and automatic doors are operational. Please let us know if you have any access requirements.
Organisational Information
Area Served
NSW
Parent Organisation
NSW Government
Postal Address
PO Box K549
Haymarket
NSW
1240
Other Information
Volunteering Opportunities
No
Last Updated: 27 February 2026