Department of Immigration and Border Protection

Service Description

The governing body for border protection, immigration, detention, and Customs. Provides services for visa and citizenship with appointments. Services include citizenship tests and interviews, visa application interviews, response to disasters and emergencies, cyber security, import, export, online buying, border crossing when entering or leaving Australia, and criminal justice in organised crime.

Hours of Operation

Mon-Fri: 9:00am-4.00pm (office hours) By appointment


Referral System

Anyone may contact

Service Fees


Languages (other than English)

Interpreter Services Available

Disability Access

Yes. Wheelchair Accessible

Organisational Information

Area Served

Parramatta LGA

Parent Organisation

Australian Government

Postal Address

GPO Box 9984




Other Information

Volunteering Opportunities


Other Contacts

National Security Hotline 1800 123 400

Last Updated: 15 January 2019