Family and Community Services
Service Description
The main focus is child protection and support for vulnerable families to keep children and young people safe from abuse and neglect. There is a 24 hour Child Protection Helpline to report suspected abuse or neglect of a child (under 18 years) who may be in danger. May arrange out of home care for at risk children and young people.
Alternate Names: FACS
http://www.facs.nsw.gov.au/families
02 9354 1888 (Parramatta Office)
Level 7, 31-39 Macquarie St
Parramatta, NSW, 2150
Hours of Operation
Mon-Fri 9am-5pm, 24 hr helpline
Accessibility
Referral System
Self referral or through Helpline and other services- Mandatory Reporting Line 132 111
Service Fees
Depends on service
Languages (other than English)
Interpreter Services Available
Disability Access
Yes. Lift, Ramp, Wheelchair Access
Organisational Information
Area Served
Western Sydney LHD
Parent Organisation
Department of Family and Community Services
Postal Address
PO Box 34
Parramatta
NSW
2124
Other Information
Last Updated: 20 March 2024