Assertive Outreach Residential Service

Service Description

Provides intensive service to people with severe mental illness in order to support the recovery process. Services include care coordination, education, advocacy, support and rehabilitation. The service is for people aged 18-65 years. Both clinic based treatment and home visits are available. Eligibility includes multiple and complex needs including violent or offending behaviour, poor treatment response, unstable accommodation, Dual Diagnosis, risk of self harm or neglect, high in patient care and admissions.

Alternate Names: AORS

Hours of Operation

Mon-Fri: 8:30am-11pm (Office); Daily, 24 hours (Warina House)


Referral System

Self referral through Mental Health Intake 1800 011 511, or Health Professional

Service Fees


Languages (other than English)

Interpreter Services Available

Disability Access

Yes. Ground Floor, Toilet

Organisational Information

Area Served

Hornsby; Ku-ring-gai

Parent Organisation

Hornsby Hospital Mental Health Services

Postal Address

5 Fisher Ave

Pennant Hills



Other Information

Volunteering Opportunities

Student Placements

Other Contacts

NSW Mental Health Line 1800 011 511

Last Updated: 27 March 2023