Open Arms Veterans & Families Counselling Service Newcastle

Service Description

A counselling and support service for veterans and ex-serving community members who are experiencing service related mental health and wellbeing conditions. Services include individual, couple and family counselling, and after hours crisis telephone counselling service, group programs for mental health issues, including anxiety, depression, sleep problems and anger, support for complex needs and a crisis assistance program for Vietnam veterans.

Hours of Operation

Mon-Fri: 9am-5pm, 24hrs (Access line)


Referral System

Self-referral, GP

Service Fees


Disability Access

Yes. Ground level

Organisational Information

Area Served

Hunter Region

Parent Organisation

Department of Veterans' Affairs

Postal Address

GPO Box 9998




Other Information

Volunteering Opportunities


Other Contacts

DVA 133 254, 1800 555 254

Last Updated: 21 April 2023