Victoria Mental Health Community Visitor Program

Service Description

A volunteer service that visits disability accommodation services, supported residential services and mental health facilities. Their role is to observe the environment and staff interaction with patients and residents, inspect documents and speak with residents and patients to ensure fair and dignity in care. Visits are unannounced. Patients, residents, their families and carers may contact the service with concerns or questions about treatment, care and involuntary hospitalisation under the Mental Health and Wellbeing Act.

Alternate Names: Official Visitor Program