Dept. of Communities and Justice
Service Description
The main focus is child protection and support for vulnerable families to keep children and young people safe from abuse and neglect. There is a 24 hour Child Protection Helpline to report suspected abuse or neglect of a child who may be in danger. May arrange out of home care for at risk children and young people.
Alternate Names: FACS
02 9377 6000, 132 111 (Child Protection Helpline)
Level 1, 160 Marsden Street
Parramatta, NSW, 2150
Hours of Operation
Mon to Fri 9am-5pm, 24 hr helpline
Accessibility
Referral System
Self referral or through Helpline and other services- Mandatory Reporting Line 132 111
Service Fees
Yes - depending on the service
Languages (other than English)
Interpreter Services Available
Disability Access
Yes. Lift, Toilet
Organisational Information
Area Served
Western Sydney LHD
Parent Organisation
Department of Family and Community Services
Postal Address
PO Box 34
Parramatta
NSW
2124
Other Information
Facilities Available
For young people 0-25 years
Volunteering Opportunities
No
Last Updated: 19 March 2024