Southern Sydney Tenants Advice and Advocacy Service

Service Description

Provides free telephone information, advice and assistance to tenants in private and public housing, people in caravan parks, houses, retirement village and boarding houses. Assistance is given with writing to landlords and real estate agents, or to prepare for Tribunal hearings. Representation at the Tribunal is possible for highly disadvantaged tenants regarding terminations or illegal lockouts. Information sessions are available.

Hours of Operation

Mon to Weds 10am-2pm, 3pm-5pm, Thurs Closed, Fri 10am-2pm, 3pm-5pm


Referral System

Not required

Service Fees


Languages (other than English)

Spanish, Chinese, Hindi, Punjabi, Urdu, Arabic. Telephone interpreter service for other languages

Disability Access

Yes. Lift

Organisational Information

Area Served

Sydney Inner West HACC

Parent Organisation

Metro Assist

Postal Address

PO Box 503




Other Information

Facilities Available


Volunteering Opportunities

Yes - administration, reception, tenancy service (contact for further details)

Last Updated: 11 January 2024