Energy & Water Ombudsman NSW (EWON)
Service Description
The Energy & Water Ombudsman NSW (EWON) is a free, fair and independent dispute resolution service. If you can't resolve an issue with your energy, gas or water provider you can come to us. We investigate complaints by community workers and advocates, energy and water customers and small businesses. We can provide information about: emergency assistance, payment options and Centrepay, government energy and medical rebates, assistance programs offered by your provider, tips to save energy and water and reduce your bills.
To make a complaint please visit
https://www.ewon.com.au/page/making-a-complaint/complaint-forms
Alternate Names: EWON
Level 11, 133 Castlereagh St
Sydney, NSW, 2000
Hours of Operation
Mon-Fri: 9am-5pm (excluding public holidays)
Accessibility
Referral System
Self-referral
Service Fees
No
Languages (other than English)
Interpreters available. 131 450 (Interpreter Service), Website contains multilingual options
Disability Access
Yes. Lift, Toilet
Organisational Information
Area Served
NSW
Postal Address
Reply Paid 86550
Sydney South
NSW
1234
Other Information
Volunteering Opportunities
No
Last Updated: 7 September 2023